DEDICATED ASSISTANCE
CUSTOMER SUPPORT
At Modplan, we offer all our trade customers the necessary support to grow their business. Our customer service is second to none and all our team are professional and approachable, and always happy to help. Have a look at our dedicated customer pages for more information about our range of support.
MARKETING SUPPORT
At Modplan, we know how much marketing matters and how it can make a positive difference e to your business. That’s why we offer our customers advise and support which is specific to our customers requirements.
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Our marketing support is designed to help you drive sales efforts and deliver you a competitive edge. Every aspect of it is created to integrate into your business model, as after all “one size doesn’t always fit all”. We can offer the very best advise for you and your business expanding the ull value of the Modplan partnership.
TECHNICAL
In an industry where good service is paramount, Modplan know the importance of keeping promises and the pressures faced by installers from customers. As a result, Modplan have adopted a refreshing attitude towards customer care and ensure we offer a prompt, dependable services. We work with our customers to ensure we offer a range of raining solutions, directly or via manufacturing partners, ensuring all of our customers and trade installers comply with industry defined minimum technical competencies.
At Modplan, we will provide you with all the necessary information to ensure that you fully understand the required regulatory specifications.
DELIVERY
Meeting installation deadlines is imperative for any trade installer. At Modplan, we understand the importance of providing a prompt and reliable delivery service. We continually strive to ensure that all delivery schedules are fulfilled.
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Standard products and coloured foil products work on different lead times, but our account managers will keep you fully aware of your order as it processes through the Modplan system.
It’s a simple procedure ensuring that from the moment your order is placed with Modplan, through to delivery at your nominated delivery point, it is handled efficiently and meets your expectations.
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We use our own vehicles and drivers to deliver your products in perfect condition.
